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Terms of ServiceUser Terms of ServiceAcceptable Use PolicyData Processing AddendumSub-processorsAI ModelsPrivacy PolicyCookie PolicySecurity Whitepaper

AI Models

Last updated: January 16, 2026

Novis allow Authorised Users to choose and use third party AI models below (each, a "Model") to process customer data on behalf of Novis Customers and in accordance with contract terms between Novis and the Customer.

Customer can enable or disable any specific Model to make it available to its Authorised Users, evaluating at its own discretion and risk compliance with regulatory requirements (e.g. GDPR).

By default, the platform enables Models that align with the Customer’s selected Data Residency Zone requirements. This includes Models hosted within the zone or those provided by Sub-processors ensuring adequate data protection safeguards (e.g., EU-US Data Privacy Framework, Standard Contractual Clauses). Customers may optionally enable other Models, acknowledging that data may be processed in regions with different privacy standards.

How Calculation Works

Usage is measured in Pages, where 1 Page = 640 Model Tokens (T) (approx. 500 words).

Costs are calculated in Credits (C) based on the model used.

The Formula:

Total Cost=(Input Pages×Input Rate)+(Output Pages×Output Rate)\text{Total Cost} = (\text{Input Pages} \times \text{Input Rate}) + (\text{Output Pages} \times \text{Output Rate})Total Cost=(Input Pages×Input Rate)+(Output Pages×Output Rate)

Where:

Input Pages=Total Input Tokens640,Output Pages=Total Output Tokens640\text{Input Pages} = \frac{\text{Total Input Tokens}}{640}, \quad \text{Output Pages} = \frac{\text{Total Output Tokens}}{640}Input Pages=640Total Input Tokens​,Output Pages=640Total Output Tokens​

Example Scenario: Analyzing a 10-Page document (6,400 tokens) and generating a 1-Page summary (640 tokens).

1. Using GPT-5 Mini
(Smart Model)
2. Using Gemini 3 Pro
(Pro Model)
3. Using Claude Sonnet 4.5
(Pro Model)
Input: 10 Pages × 0.2 C = 2.0 C
Output: 1 Page × 1.3 C = 1.3 C
Total: 3.3 Credits
Input: 10 Pages × 1.3 C = 13.0 C
Output: 1 Page × 7.7 C = 7.7 C
Total: 20.7 Credits
Input: 10 Pages × 1.9 C = 19.0 C
Output: 1 Page × 9.6 C = 9.6 C
Total: 28.6 Credits
  • Precise Billing: Usage is calculated based on exact token counts converted to fractional pages. You are charged exactly for what you use (e.g., 320 tokens = 0.5 Pages), without rounding up to the nearest whole page.
  • Cached Input: Reduced-cost processing applies automatically for repetitive prompt/context content based on model provider technical availability. For the cached portion of the text, the Cached Input rate replaces the standard Input rate.
  • Reasoning Tokens: Reasoning and tool calling tokens are counted as Output for the credit usage calculation.

Primary Models

Core models available by default (subject to availability) to customers within Novis.

ModelDeveloperSub-processorTypeData zonesInput (C)Cached Input (C)Output (C)
GPT-5 MiniOpenAIOpenAI, Microsoft AzureSmartUS, EU0.20.021.3
Claude Haiku 4.5AnthropicAnthropic, Google CloudSmartUS, EU, AP, Global0.60.063.2
Gemini 3 FlashGoogleGoogle CloudSmartGlobal0.30.031.9
Mistral Medium 3Mistral AIMistral AI, Google CloudSmartUS, EU0.3n/a1.3
Claude Opus 4.5AnthropicAnthropic, Google CloudProUS, EU, AP, Global3.20.3216.0
Claude Sonnet 4.5 (≤ 200K T)AnthropicAnthropic, Google CloudProUS, EU, AP, Global1.90.199.6
Claude Sonnet 4.5 (> 200K T)AnthropicAnthropic, Google CloudProUS, EU, AP, Global3.80.3814.4
Gemini 3 Pro (≤ 200K T)GoogleGoogle CloudProGlobal1.30.137.7
Gemini 3 Pro (> 200K T)GoogleGoogle CloudProGlobal2.60.2611.5
GPT-5.2OpenAIOpenAI, Microsoft AzureProUS, EU1.10.119.0
Grok 4.1 (≤ 128K T)xAIxAIProUS, EU0.10.030.3
Grok 4.1 (> 128K T)xAIxAIProUS, EU0.30.480.6

Secondary Open Models

Models available on customer request (Team/Enterprise plans).

ModelDeveloperSub-processorTypeData zonesInput (Credit)Cached Input (Credit)Output (Credit)
Mistral Large 3Mistral AIMistral AI, Google CloudSmartUS, EU0.3n/a1.0
DeepSeek-V3.2DeepSeekGoogle Cloud, Together ComputerSmartUS, Global0.4n/a1.1
MiniMax M2MiniMaxGoogle Cloud, NebiusSmartUS, EU, Global0.2n/a0.8
Kimi-K2-ThinkingMoonshotGoogle Cloud, Nebius, Together ComputerSmartUS, EU, Global0.4n/a1.6
GLM-4.7Z.AIGoogle Cloud, Nebius, Together ComputerSmartUS, EU, Global0.4n/a1.4
Llama 4 MaverickMetaGoogle Cloud, Together ComputerSmartUS0.2n/a0.7
DeepSeek-R1 (0528)DeepSeekGoogle Cloud, Together Computer, NebiusProUS, EU0.9n/a3.5

Customers may contact support@novis.ai with questions or concerns, and sign up to receive notifications about new models.


Ulisse AI Ltd (d/b/a Novis)

71-75 Shelton Street, Covent Garden,

London, WC2H 9JQ, United Kingdom

Company number 15280517

Email: support@novis.ai

Legal notices: legal@novis.ai

Company

Ulisse AI Ltd (d/b/a Novis)

71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

Company number 15280517

Email: support@novis.ai

Legal notices: legal@novis.ai

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